1) PRIVACY POLICY
IRIS Software Limited is committed to protecting and respecting your privacy.
This policy sets out how we will use and protect personal information that you give us when you use our websites (“our Websites”). If you have any questions or comments about this policy please write to Data Controller, IRIS Software Limited, Riding Court House, Riding Court Road, Datchet SL3 9JT. If you have any questions about the security at our website, please contact us at webmaster@iris.co.uk.
Acceptance
By accessing and using our Websites, you signify your agreement to this policy. If you do not agree with the policy, please do not use our Websites. This policy is subject to change. Any changes we may make to this policy in the future will be posted on this page and your continued use of our Websites following the posting of changes will mean you accept those changes.
Information we may collect from you
We may collect and process the following data about you:
· Information that you provide by filling in forms on our Websites. This includes information provided at the time of registering to use our Websites, subscribing to our services including, where applicable, newswires, booking training courses, posting material, referring friends, or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our Websites.
· If you contact us through our Websites, whether by sending messages to our email addresses, filling in any forms, using any online chat service or otherwise, we may keep a record of that correspondence.
· We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
· Details of transactions you carry out through our Websites and of the fulfilment of your orders.
· Details of your visits to our Websites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Third party websites
Our Websites may contain links that make it easy for you to visit the websites of our partner networks, advertisers, affiliates and suppliers of goods and services. If you use the links to visit any website operated by a third party, please check the privacy policy of that third party and satisfy yourself that the terms are acceptable to you before you use or submit any personal data to such website. We not have any control over such third party websites. Information you provide or which may be collected by such website is controlled by the relevant third party provider of such website. Accordingly, we cannot be responsible for the protection and privacy of any information which you provide or which may be collected by the third party provider while visiting or using such websites.
Accessing and updating personal information
If any of your personal information changes or becomes out of date please amend your registration details on the site or let us know by emailing us at webmaster@iris.co.uk. You may inform us at any time should you wish us to delete personal information we hold about you by writing to Company Secretary, IRIS Software Limited, Riding Court House, Riding Court Road, Datchet SL3 9JT.
You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to Data Controller, IRIS Software Limited, Riding Court House, Riding Court Road, Datchet SL3 9JT. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Websites and to deliver a better and more personalised service. They enable us:
· To estimate our audience size and usage pattern.
· To store information about your preferences, and so allow us to customise our Websites according to your individual interests.
· To speed up your searches.
· To recognise you when you return to our Websites.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Websites.
Please note that our advertisers or other third parties who publish information on our Websites may also use cookies, over which we have no control.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff, operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
· To ensure that content from our Websites is presented in the most effective manner for you and for your computer.
· To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
· To carry out our obligations arising from any contracts entered into between you and us.
· To allow you to participate in interactive features of our service, when you choose to do so.
· To allow you to participate in our competitions and promotions, when you choose to do so.
· To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or electronic means.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
Yourrights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by writing to Data Controller, IRIS Software Limited, Riding Court House, Riding Court Road, Datchet SL3 9JT.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 2006.
In the event that we sell or buy any business or assets we may disclose your personal data to the prospective seller or buyer of such business or assets.
In the event that substantially all of our assets are acquired by a third party purchaser, the personal data of our customers will be one of the transferred assets.
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety (or that of our customers and others). This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
2) DATA PROTECTION NOTICE
We are a member of the IRIS Group of companies. We will use your personal details and any information we obtain from other sources to provide you with our goods and services, for administration and customer services, to analyse your purchasing preferences and to ensure that the content, services and direct marketing that we offer are tailored to your needs and interests. We may keep your information for a reasonable period for these purposes. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006, to joint venture partners and resellers of any of our group companies, our service providers, partners and agents for these purposes. They or we may use your information to write, phone or contact you by other means to offer products and services or promotions. Any information provided to third parties for this purpose will be under our strict supervision and within the requirements of the Data Protection Act. We may transfer your information outside the UK if necessary for the above purposes and you acknowledge that if the receiving country is outside the European Economic Area, it may not have the same standards of data protection as the UK. We may record telephone calls to improve our service to you and assist with training. The information you give us is not sold on to other companies and we have a serious and dedicated commitment to the security of your information. By submitting your personal details you confirm that you have read and consent to the content of this notice and of our privacy and legal statement.
You have a right at any time to stop us from contacting you for direct marketing by writing to us at our registered office.
3) TERMS & CONDITIONS OF USE OF WEBSITES
The following terms and conditions together with the IRIS Privacy Policy govern your access to and use of the IRIS websites (“the Website”). Please read these terms and conditions carefully. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THESE WEBSITES. Using or accessing the Websites indicates your acceptance of these terms and conditions. IRIS may change these terms and conditions or the Privacy Policy at any time by updating this page. You should visit these terms and conditions each time you visit the Websites to review the current terms and conditions by which you must abide. All communications regarding the Websites should be addressed to the IRIS Software Webmaster at the following address webmaster@iris.co.uk.
Company Information
These Websites are operated by IRIS Software Limited (“IRIS”), a company incorporated in England and Wales with registration number 3196054, registered address Riding Court House, Datchet, Berkshire, SL3 9JT, England and registered VAT number 678 7928 53.
Access
Access to and use of the Websites and the services offered on the Websites (including where applicable online software applications, live chat services, tutorial downloads, product information downloads, FAQs and Newslinks) are provided and permitted on a temporary basis and are subject to these Terms and Conditions. IRIS does not guarantee the availability of the Websites or any of the services offered on the Websites. IRIS reserves the right to revise, change, modify, delete or suspend the content of any part of the Websites and/or any of the services it provides on the Websites without notice at any time in its sole discretion. IRIS does not accept any responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of the Websites for any reason. IRIS is under no obligation to update any information contained on the Websites. IRIS reserves the right in its sole discretion, to terminate your access to all or part of the Websites or the services offered on the Websites with or without notice.
Intellectual Property Rights
Copyright and any other intellectual property rights in the pages and in the screens displaying the pages, and in the information, software and material therein and in their arrangement, is owned by IRIS Software Limited (© IRIS Group Limited 2009) or used under licence from third party copyright owners.
You may use the Websites and the information, software and material therein, and print off one copy and download extracts of any page(s) from the Websites, for your personal reference or use in relation to the products or services you acquire from IRIS only and on a non-exclusive basis. You may not alter, modify, decompile, electronically reproduce, distribute or publicly display any such information, software or materials (whether in whole or in part) and you must not use any photographs, graphics, video or audio sequences separately from any accompanying text. You must not modify the paper or digital copies of any materials you have printed or downloaded from the Websites in any way. You must not use any part of the materials on the Websites for commercial purposes, or link or deep link to, or frame it on other websites, without first obtaining a licence from IRIS or its licensors.
We grant you a licence to use any software applications included in the Websites, as part of the Websites and for the purposes made available on the Websites only. You must not translate, adapt, alter, modify, distribute, decompile or reverse engineer that software for any purpose, create any derivative works based on it, permit it to be combined with any other software, provide access to it or use it to provide services to third parties or, except to the extent that we are required to permit this by applicable law. You may not use the software other than as specified in these terms without our prior written consent.
IRIS is the owner of all IRIS trademarks appearing on the Websites and reserves all rights in respect of such trademarks. All other trademarks appearing on the Websites are the property of their respective owners.
Your use of any services, software, information and materials available on the Websites may be subject to additional terms and conditions which IRIS will notify to you at the time of downloading or access. Your download or use of such services, information and materials will indicate your acceptance of those additional terms. IF YOU DO NOT AGREE WITH THESE ADDITIONAL TERMS AND CONDITIONS, PLEASE DO NOT DOWNLOAD OR USE SUCH SERVICES, SOFTWARE, INFORMATION OR MATERIALS.
No Warranty
The information, services and materials contained on the Websites, including without limitation software, text, graphics, links or other items are provided “as is”, without warranty of any kind and to the exclusion of all conditions, and other terms, which might otherwise be implied by statute, common law or the law of equity. IRIS does not warrant the accuracy, adequacy or completeness of the Websites, their contents or the services offered thereon.
In relation to software applications available to use free of charge on the Websites, we do not warrant or represent that (i) the functionality of the software or your use of it will meet your requirements; (ii) your use of the software will be uninterrupted, timely, secure or free from error; (iii) any information obtained by you as a result of your use of the software will be accurate or reliable or (iv) that defects in the operation or functionality of the software will be corrected.
Whilst IRIS makes every effort to ensure that the content is accurate and up to date, nothing on the Websites should be construed as legal or financial advice, advice in relation to human resources or employment related matters or advice in relation to the purchase of software or associated services. IRIS expressly disclaims any and all liability for errors or omissions therein and any reliance placed on such information and materials by any visitor to the Website. By using the Websites you confirm that you have not relied on any content contained therein.
To the maximum extent permitted by law, IRIS hereby expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Exclusion of Liability
To the maximum extent permitted by law, IRIS expressly disclaims any and all liability for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with the Websites, services, materials or information contained therein, use of or reliance on this information, or in connection with any:
· failure of performance, operation or transmission of;
· error, omission, defect or delay in; or
· inability of any party to use,
the Websites or the services offered on the Websites, or computer virus or line or system failure, even if IRIS is advised of the possibility of such damages, losses or expense. This exclusion shall take effect to the fullest extent permitted by law.
Third Party Content on the Website
All content on the Websites submitted by third parties is provided for your information and convenience only. IRIS is not the publisher of such information and has not created, compiled, edited or monitored, and is not responsible for creating, compiling, editing or monitoring, this content. IRIS does not endorse this content and expressly disclaims any and all liability for errors or omissions therein and any reliance placed on it.
Links to Other Sites
From time to time the Websites may also include links to other third party websites. These links are intended to provide further information and are not intended to signify that IRIS endorses such website and/or content or is in any way affiliated with the linked website. IRIS has no responsibility for the content of the linked website. It is your responsibility to check the terms and conditions of any other website you may visit. Further links provided by the Websites or resources are not investigated, verified, monitored, or endorsed by IRIS and are used at your own risk. You may not create a link to the Websites from another website or document without IRIS’ prior written consent.
Submission
Should you send any information, images, comment or data of any nature to the Websites by email or otherwise, you must ensure that such material is not defamatory or offensive, untrue, racially offensive or an incitement to racial hatred or otherwise in breach of an individual’s right to privacy or human rights or actionable in law in any jurisdiction. In the event that you do post such material on the Websites, IRIS reserves the right to remove it without reference to you and co-operate with any investigation by the authorities or court order relating to it, any and all consequences that may directly or indirectly follow will be entirely your responsibly not the responsibility of IRIS. You agree to indemnify and hold IRIS harmless from any action or consequences that may arise in such circumstances, including any claims by third parties.
All information submitted via the Websites including any questions you may submit to IRIS whether via the support pages, emails to the editor, any live chat service or otherwise shall be deemed and remain the property of IRIS which shall be free to use, alter, modify, decompile, electronically reproduce, distribute or publicly perform or display this information for any purpose, any ideas, concepts or know-how contained in such information. IRIS shall not be subject to any obligations of confidentiality regarding submitted information except as outlined in the Privacy Policy or as otherwise specifically agreed or required by law.
Privacy
IRIS processes information about visitors to the Websites in accordance with the Privacy Policy. By using the Websites, you consent to such processing and you warrant that all data that you provide is accurate.
You further warrant that any data of any third party provided by you, whether by sending messages to our email addresses, filling in any forms, using any online chat service or otherwise, is provided by you with the full informed consent of the relevant party and is accurate. You will not provide any data of any third party concerning that individual’s race, ethnic origin, political or religious beliefs or physical or mental health or any information which may be considered sensitive information.
IRIS shall have the right to disclose your identity to any third party who is claiming that any information or material provided, posted or uploaded by you to the Websites constitutes a violation of their intellectual property rights or of their right to privacy without liability to you.
Variation
These terms and conditions are subject to change. Any changes we may make to these terms and conditions will be posted on this page. You are bound by such changes and should therefore visit these Terms and Conditions each time you visit the Website. Your continued use of the Websites following the posting of changes will mean you accept those changes.
Governing Law and Jurisdiction
These Websites are controlled and operated by IRIS from our offices in England. Those who visit the Website from other locations do so of their own initiative and responsible for compliance with all applicable local laws. All access to and use of these Websites, including obtaining the facilities, products or services offered through these Websites and any claims arising from, or related to, your access to or use of these Websites will be governed by the laws of England & Wales and you agree to submit to the exclusive jurisdiction of the English courts.